• Bachelor’s Degree
• At least 2 years experience in Experience in Manage Client Relationships
• At least 2 years experience in Experience in Lead in Setting Technical Direction
• English: Fluent

• Business/Management
• At least 3 years experience in Experience in Manage Client Relationships
• At least 3 years experience in Experience in Lead in Setting Technical Direction

Maintains strong relationships with executives and influencers in the IT and Line of Business organizations in these accounts. Thoroughly understands the client’s business, including their organization, financial, competitiveness in the market, and business issues. Creates solutions which are tailored to client’s business needs and integrates the brand capabilities and competitiveness in a way that is valued by the customer and superior to the competition. When necessary, understands and navigates IBM to identify and acquire critical resources needed to develop the best solution for the client. Thoroughly understands and applies IBM strategies and offerings for the brand.

Promotes brand capabilities to develop a winning solution which addresses the client’s unique business needs. Maintains an understanding of the client’s industry and how the client’s business fits within it. Understands IBM brand/product capabilities in order to develop winning solutions that deliver client value propositions, are tailored to the client’s specific business needs, and are superior to the competition. Is aware of IBM’s methods and models used in the solution and can articulate their value to the client. Ensures that the solution design and delivery team has considered the appropriate methods and models in the customer solution.

Required
Master’s Degree
At least 8 years experience in Banking industry networking
At least 8 years experience in Management of materials and team
At least 8 years experience in Initiating and closing deals
English: Fluent

Preferred
At least 10 years experience in Banking industry networking
At least 10 years experience in Management of materials and team
At least 10 years experience in Initiating and closing deals

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Director, Nigeria

I. GENERAL INFORMATION:

TechnoServe is a rapidly growing non-profit organization dedicated to the expansion of economic opportunity and income for the poor in over 20 countries. Founded in 1968, TechnoServe implements projects that enhance the competitiveness of agricultural and other industry “value chains” for the benefit of small-holder farmers and other market participants in developing countries. A second main focus is the identification and development of high potential entrepreneurs for the expansion of their businesses and generation of employment opportunities.  TechnoServe employs a staff of 700 business and technical specialists and program managers throughout its network in Latin America and the Caribbean, Africa and India.

II. PRIMARY PURPOSE & FUNCTION:

TechnoServe is in the process of launching new programs in West and Southern Africa, and is seeking senior managers to oversee the implementation of those programs. This includes the development and maintenance of a robust and impactful program strategy, management of day to day operations in line with that strategy, recruitment and retention of staff and representation of TechnoServe to external partners and donors.

III. DUTIES & RESPONSIBILITIES:

Impact

• Developing the strategic vision for the program/country and its execution
• Developing, presenting and implementing the annual goals and objectives of the program
• Overseeing effective and efficient management of the client business portfolio; portfolio implementation, monitoring and evaluation, quality control, cost-effectiveness and day-to-day oversight
• Developing, maintaining and utilizing the network of local TechnoServe partners relevant to the program
• In the case of Country Directors only, New business development (securing sufficient funding for the country program); developing funding proposals; cultivating and maintaining TechnoServe in-country partner and donor relationships

People

• Hiring program staff and terminating when necessary
• Implementing an on-going professional development  and training program for staff
• Ensuring mid-year and year-end performance evaluations are conducted with all staff; recommending and implementing all salary increases based upon performance evaluations
• Hiring independent consultants

Management

• Understanding, implementing, and managing the program budget
• Managing relations with financial institutions
• Reviewing all financial information, monthly reports, business plans, etc. on a timely basis
• Ensuring proper acquisition, management and eventual disposition of all TechnoServe operational assets required for the program (vehicles, computers, furniture, etc.)
• Communicating internally and externally with local employees, home office and division

External Relations

• Liaising with the media, public, local government and its agencies, as well as other NGOs, to ensure TNS’s image is preserved
• Communicating with bilateral and multilateral agencies and developing relationships that seek to promote TNS’ mission and objectives

IV. KNOWLEDGE & EXPERTISE:

• MBA or equivalent degree in related field
• Strong private sector strategy and management experience, including several of the following key skills areas: business development, consulting, training, financial analysis, marketing, business plan and proposal writing
• Strong interpersonal/people management skills
• Excellent oral and written communication skills
• Strong private sector experience and entrepreneurial orientation
• Strong financial analysis and management skills
• Agribusiness experience preferred
• Fluency in English (and French for West African positions)
• Reports to: Regional Director, West & Southern Africa
• apply here!

Responsible for providing systems support delivery management and personalized attention
on designated accounts in order to meet the service levels agreed with customers, driving
customer satisfaction while maximizing oracle effectiveness and profitability. Service delivery
representative within Oracle and focal point of contact to the customers being their escalation
path & internal customer advocate
Develop and maintain relationships with customer and third parties. Act as a customer
trusted advisor. Plan and deploy Support activities to ensure effective delivery within an
agreed set of delivery constraints. Advise the account on the effective and efficient way to
use Oracle support services and products, tools, interfaces and procedures. Assure and
improve the quality of the service, and maintain accurate account information.
In scope for System support is the cover of Hardware, Operating system and Storage (Disk
and Tape) products.

ROLES AND RESPONSIBILITITES

Understands the customer’s strategic business objectives and how to best leverage
Oracle Services
2. Own, develop and deliver Service Delivery Plan
3. Owns, manages, delivers and reports on agreed services. Includes producing and
distributing customer reports, including monthly Service Review Meetings.
4. Streamline the management of critical issues
5. Operational management of the on-site engineers and remote resources such as the
Excellence Center in order to meet agreed customer contractual Statements of Work
(SOW’s) and Service Level Agreement (SLA’s).
6. Contributes to cost control and margin improvement by driving Automated Service
Requests (ASR), MyOracle Support (MOS), Shared Shell, by ensuring accurate
tracking of project activity and by producing Time and Materials reports and maintain
audit trail so that outstanding costs are recovered.
7. Identify and progress Sales opportunities

Education and Experience

Holds a university degree and or equivalent work
experience plus an Industry standard certification in
IT Service Management, e.g. COBIT, ISO 2000, ITIL
Foundation Certificate.
2. 2 – 7years working in technical industry, preferably
customer support services environment as a
qualified individual contributor with a proven ability to
apply specialized knowledge and skills to solve a
wide range of business problems related to the
function.
3. Has broad functional expertise and a strong
knowledge of related business functions to find new,
less obvious solutions complex problems.
4. Has experience of developing, modifying and
executing company policies that affect immediate
operations as well as broader organizational impact.

language and in spoken and written English.
2. Proven ability to influence, negotiate, building
relationships and deal regularly with customer
management
3. Customer minded and proven customer
management skills
4. Self motivated and creative person with strong
planning and organization skills
5. Business awareness and results delivering
6. Presentation skill and capacity for facilitating
meetings
7. Adaptability and ability to work under pressure
8. Must be proactive and capable of making decisions,
traveling to different locations inside or outside the
country
9. Team player with high social competence
10. Be up to date regarding technological trends and
Oracle services and products.

GO ON APPLY HERE!

Contact Information

Mulliner Towers, 7th floor
39 Alfred Rewane Road
Ikoyi
Lagos
Nigeria

Voice: +23414489228
Fax: +23414489239

The Lagos Office opened in the fall of 2010 to serve clients in Nigeria and across West Africa. The Nigerian economy is projected to be one of the largest economies in the 21st century, and we are excited to play a role in building the companies and institutions that are driving this growth.  The Lagos Office is part of McKinsey’s Sub-Saharan Africa Complex. We do work across the continent in all sectors, and share common values and commitment to serving clients across Africa.

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This position is based in Lagos, Nigeria.

The area: Large Customer Sales

The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients’ businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google’s broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.

The role: Business Development Manager, West Africa

Calling all entrepreneurs–Google’s New Business Development team needs deal-makers to drive our next big move. As a New Business Development team member, you’re takin’ care of business…everyday. You work closely with Google Product, Engineering, Marketing and Partnerships teams on new product initiatives and key strategic relationships. You don’t just execute; you’re a true thought leader who can clue us into industry trends and key influencers. As our scout out in the field, you run the new deal process from start to finish. You open doors with potential partners, lead exploratory talks with them and then shrewdly weigh your options. After presenting to senior Googler leaders with your convincing recommendations, you also harness your inner negotiator to bring deals to close. Be a part of discovering and shaping Google’s boldest ventures.

Responsibilities:

• Identify and lead exploratory discussions with potential partners.
• Expand and lead entrepreneurial opportunities in addition to sourcing high priority, high impact deals that align with the company and regional strategy.
• Negotiate and close strategic deals and manage existing partners.
• Communicate and collaborate with a broad range of internal and external constituents including, but not limited to: product team, engineering, marketing, sales, legal and top executives.
• Influence business strategies based on expertise and understanding of industry landscape, trends and competitors.

Minimum Qualifications:

• BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

• Experience identifying partners and structuring complex contracts, with a proven track record of negotiating and executing deals and demonstrated ability to manage multiple projects simultaneously
• In-depth experience operating within and leading cross-functional teams (product management, engineering, implementation, legal, finance, marketing, etc).
• Ability to balance competing priorities and manage several time-sensitive project/deals at once in a fast paced environment with minimal direction.
• Demonstrable African experience, including experience in business development, partner management, product management or product marketing in industries relevant to Google.

APPLY HERE!

Are you available for this exciting opportunity with one of the best companies to work for in the world?

The area: Engineering

Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We’re driven by Google’s mission to organize the world’s information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences or the next big application that will change the world, then this might be a perfect fit for you.

The role: Technical Program Manager, Infrastructure

Technical Program Managers are the core of managing Google’s conti

nued growth. As the first Technical Program Manager based in Africa, you will have the opportunity to make a significant impact. Specifically you will be responsible for driving the progress of various initiatives focused on infrastructure. These include helping Universities strengthen their ICT services, working between ISPs and IXPs to increase peering agreements, managing Google infrastructure deployments and lots, lots more.

Ideally coming from a senior operations & infrastructure engineering background you will have gained extremely strong business project management skills and have great judgement when it comes to evaluating infrastructure challenges and implied cost or engineering efforts. Based in Lagos, Nigeria you will be expected to travel frequently within Africa and to our offices in Zurich and California.

Responsibilities:

• Manage technical projects or programs, working closely with external partners, Google engineers and technical staff to design and launch infrastructure projects.
• Gather requirements and define the scope of the project. Find resources, manage resource allocation for projects. Develop a plan and schedule, with well-defined milestones.
• Manage communication of progress/status within the core team and external to the team (customers, partners, etc); escalate issues as necessary.

Requirements:

• Computer Science degree or equivalent experience. Masters or PhD preferred.
• Experience managing multiple international projects and people acting as a technical lead.
• Proven ability to work on assignments that require data evaluation, recommendation development, and decision making.

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To deliver significant programmes or projects (often characterised by their complexity, risk, innovation quotient or revenue size) successfully. To meet or exceed contractual commitments;ie time, quality and financial metrics. To impact and influence the client relationship, principally in managing client expectations throughout the delivery process, whilst also searching for and identifying additional commercial opportunities. Working as an intrinsic part of the Account Team with the CSR/Partner to optimise commercial positioning and potential incremental business. To represent Oracle’s best interests with clients at all times.
7 + years experience on Oracle projects is mandatory

Scope
• Reports to Consulting practice manager for functional excellence and performance, and for project delivery escalation;
• Works on particular chosen projects, characterised as above, primarily customer facing, but occasionally internal;
• Will manage large programme or project teams, or multiple small project teams on client sites, using internal and external resource, including offshore teams;
• Works closely with CSR’s, and sometimes partners and third parties;
• Is aligned with appropriate financial metrics and held accountable for their achievement;
• Operates at CEO Director/Steering Committee level with the client and within Oracle.

Responsibilities
• To ensure profitable delivery of project commitment, often entering the process at the bid generation stage, and then taking responsibility for managing the client’s expectation and the leadership of the project delivery;
• To contribute fully to Account Team Strategy and tactics from a deep understanding of market requirements, and new business/ bid development.
• To play a pivotal role in developing the project management function by directly mentoring and coaching less senior project managers, and by contributing knowledge across the practice;
• To simplify and streamline time spent on process;
• To network and communicate as an ambassador of Oracle’s best interests;
• To undertake healthchecks and end of project reviews and provide reports to the Senior Management Team;

Accountabilities

• Ensure designated projects are delivered to contractual obligations in time, cost and quality;
• Provide a strong client relationship which is conducive to incremental business development;
• Evaluate and manage project risk providing early warnings and taking remedial action when appropriate;
• Participate fully in the workings of the Account Team, leading where appropriate to enhance Oracle’s commercial interests;
• Produce high quality project planning deliverables which include estimates, a quality plan, key deliverables, resources required, issues, and roles and responsibilities;
• Conduct end of project reviews, and create end of project reports;
• Ensure projects close appropriately including receipt of Acceptance Certificates;
• Mentor and coach others in the project management function in best practice.

Personal Competencies Professional Competencies
1. Credibility (*) • Project Planning
2. Decision Making
3. Change Orientation
4. Planning and organising (*)
5. Problem solving
6. Results orientation (*)
Inter-Personal Competencies
1. Building Effective Relationships(*)
2. Influencing and negotiating
3. Customer Focus(*)
4. Effective communication
5. Teamwork (*)
Managerial Competencies
1. Business Acumen
2. Leadership (*)
3. Organisational sensitivity and awareness (*)
4. Coaching
(*) = Key Competence

As part of Oracle’s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable

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